FAQs Section
Explore our FAQs to find answers to common questions about dietary options, reservations, and hosting events at The Loch & Quay. We’re here to help!
Frequently Asked Questions
Find answers to common questions about your visit.
How do I make a reservation?
To make a reservation, please visit our website and navigate to the reservations section. Choose your desired date, time, and number of guests, then follow the prompts to complete your booking.
What are your dietary options?
We offer a wide range of dietary options, including vegetarian, vegan, and gluten-free dishes to accommodate various dietary preferences. Our menu highlights all options to assist you in making a choice.
Do you host events?
Yes, The Loch & Quay is available for private events including weddings, parties, and corporate gatherings. Please contact our events team through the website for more details and to discuss your requirements.
What are your opening hours?
Our opening hours are Monday to Sunday from 9 AM to 11 PM. We encourage you to confirm via our website or social media for any seasonal changes.
Is outdoor seating available?
Yes, we have a beautiful outdoor deck where guests can enjoy their meals while soaking in the scenic riverside views. It’s first come, first served, so arrive early during busy hours.
Can I bring my pet?
We welcome well-behaved dogs on our outdoor patio. Please make sure your pet is on a leash and is comfortable around other guests. Indoor seating is reserved for service animals only.
Do you provide takeout options?
Yes, we offer takeout for all menu items. Simply place your order online or by phone, and we will have it ready for you to pick up.
How can I contact you?
You can reach us via email, phone, or our website’s contact form. We’re available for questions, bookings, and assistance. Our team is committed to responding within 24 hours.